Wavilu support

Get help

Open Settings in the app and choose Support / report. Describe what you need. No video is attached. The Wavilu team replies by email.

Report a video

Open the video, tap More, then Report this video. You can add what is wrong, and you can block the sender at the same time. The Wavilu team receives your note and a reference to the video. The sender is not told.

Delete your account

Open Settings and choose Request account deletion. Your account deletion starts after a 24-hour grace period, during the next hourly service cycle. This removes your sign-in details, name, settings, devices, reactions and your sign-up request. Videos you sent stay with the people who received them until those videos expire or are deleted. If we know your email address, we send you a confirmation.

Contact

Support requests sent from the app reach the Wavilu team directly. Do not include passwords, sign-in codes or sensitive conversation content in a support message.

Read the Privacy Policy and the Terms of Service.